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Proteus-Marine-Complaints-and-Disputes-190201

Proteus-Marine-Complaints-and-Disputes-190201

Posted on: 31 January, 2019

Privacy Policy Family Violence Policy Financial Hardship Financial Services Guide Feedback & Complaints Target Market Determination

Proteus Marine Insurance is a business name of NM Insurance Pty Ltd ABN 34 100 633 038 AFSL 227 186 (NM Insurance). Proteus Marine Insurance arranges insurance and handles and settles claims under a binding authority from the insurer, Zurich Australian Insurance Ltd (ZAIL) and acts for ZAIL and not you when doing these things.

Proteus Marine Insurance policies incepted up to 11.59pm on 31 August 2022 are underwritten by QBE Insurance (Australia) Ltd (QBE) and administered by Proteus Marine Insurance Pty Ltd ABN 98 612 132 126 as authorised representative (No.001245315) of NM Insurance, on behalf of QBE.

Advice on this website is general so consider whether it suits your objectives, financial situation and needs. Always consider any relevant Target Market Determination and Product Disclosure Statement or Policy Wording before buying or renewing insurance.

We comply with the General Insurance Code of Practice which is designed to raise standards of practice and service in the general insurance industry. The Code Governance Committee (CGC) is an independent body that monitors and enforces compliance with the Code. For more information about the Code or the CGC, visit www.codeofpractice.com.au.

Steadfast Group Ltd (ABN 98 073 659 677) ('SGL') has a majority shareholding in NM Insurance.

SGL may receive a professional services fee (PSF) from insurers, premium funders and underwriting agencies such as NM Insurance (Partner) for access to regulatory and compliance support; marketing and communications; data insights; and access to technology platforms. The PSF is an agreed amount between SGL and the relevant Partner, usually annually. The PSF is not determined by the volume of the business that the Steadfast Network brokers place, nor is the amount of the PSF known to the Steadfast Network Brokers, so it is not able to influence recommendations to their clients.

NM Insurance may have access to shared services from SGL, including: compliance tools; procedures; manuals and training; legal; HR banking; and group purchasing arrangements. These services are funded by SGL, subsidised by SGL or SGL receives a fee for them.

SGL's FSG is available at www.steadfast.com.au or on request by telephoning SGL's Company Secretary on +61 2 9495 6500.

For information about interpreting services please contact the Australian Government's Translating and Interpreting Service.

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